What do I get with ClawdGo?

The setup fee covers our team personally configuring your AI assistant — your monthly fee covers hosting, AI usage, maintenance, and support. Everything is included, no hidden costs.

Why is there a setup fee?

Our team personally configures your assistant — your name choice, personality, chat app integration, and skills. This isn't a one-click template. We do the work so you don't have to.

How is this different from ChatGPT or other AI tools?

Your assistant is private, always-on, and integrated into your chat apps like WhatsApp or Telegram. It has persistent memory, a defined personality, and works 24/7 — not just when you open a browser tab.

What happens after I pay?

You'll get a welcome email with 5 quick questions about your preferences. Our team sets everything up within 48 hours, then you start chatting with your assistant.

Can I cancel the monthly fee?

Yes, cancel anytime. No contracts, no commitments. Your assistant stays active until the end of your billing period.

What's included in the monthly fee?

Hosting, AI usage, maintenance, updates, and support. No hidden fees — everything your assistant needs to run is covered.

What chat apps does my assistant work with?

WhatsApp, Telegram, Slack, and Discord. Starter plan includes 1 platform of your choice, Pro plan includes all platforms.

How is this different from hiring a virtual assistant?

Your AI assistant is 95% cheaper, available 24/7, never calls in sick, and remembers everything. It handles repetitive tasks instantly so you can focus on what matters.

How much does ClawdGo cost?

ClawdGo starts with a one-time $149 setup fee (Starter) or $299 (Pro), then $39/month or $69/month respectively. Your first month is included. Hosting, AI usage, and maintenance are all included — no hidden fees.

Can ClawdGo work on WhatsApp?

Yes. Your AI assistant works as a regular WhatsApp contact. Just send a message and get things done — no new apps needed.

Do I need technical skills to use ClawdGo?

No. ClawdGo is a done-for-you service. Our team handles all the technical setup — you just chat with your assistant like you would a human.

How fast can I get started with ClawdGo?

Your AI assistant is ready within 48 hours of purchase. After checkout, you'll receive a short onboarding questionnaire. Our team sets everything up and sends you the details to start chatting.

What tasks can a ClawdGo AI assistant do?

Your AI assistant can manage emails, schedule meetings, send invoice reminders, answer customer questions, draft content, summarize documents, set reminders, and much more. Starter plan includes 10 skills; Pro plan includes 25+ skills.

Can I customize my AI assistant's personality?

Yes. You choose your assistant's name and personality during onboarding. Our team configures it to match your communication style and business needs.

Does ClawdGo work for small businesses?

Yes, ClawdGo is designed for small business owners, freelancers, and solo professionals. It replaces the need for a human virtual assistant at a fraction of the cost — from $39/month.

Is my data private with ClawdGo?

Your assistant runs on a dedicated private setup — not a shared server. Your conversations and data are not shared with other ClawdGo customers.

← Back to Home

Refund Policy

Last updated: February 17, 2026

Overview

We want you to feel confident when you purchase ClawdGo. This policy explains how refunds work for both the one-time setup fee and the ongoing monthly subscription.

Setup Fee Refund

You may request a full refund of your setup fee within 7 days of purchase, provided that your AI assistant has not yet been set up.

Eligible: If you purchased within the last 7 days and we have not yet begun setting up your AI assistant, you are entitled to a full refund of the setup fee.
Not eligible: If your AI assistant has already been set up and delivered, the setup fee is non-refundable. This is because each setup involves personalized labor, custom configuration, and third-party costs that cannot be recovered.

Refunds are processed back to your original payment method and typically appear within 5-10 business days.

Monthly Subscription

Your setup fee includes your first month of service at no extra charge. Starting from month 2, you pay a monthly fee to keep your AI assistant running:

Starter plan: $39/month (hosting and AI usage included)
Pro plan: $69/month (hosting and AI usage included)

You can cancel your monthly subscription at any time through the billing portal. After cancellation:

Your AI assistant remains active until the end of your current billing period.
No refunds are issued for partial months.
You will not be charged again after cancellation takes effect.

How to Request a Refund

To request a refund of your setup fee, email us at support@clawdgo.com with the subject line "Refund Request" and include:

The email address you used to purchase
Your order date
The reason for your request (optional, but helps us improve)

We aim to respond to all refund requests within 24-48 hours.

Our Commitment to You

We are committed to making sure you are happy with your AI assistant:

Complete Your Setup: We will ensure your AI assistant is properly set up and functioning as described.
Provide Support: We offer support during your plan's support period (30 days for Starter, 60 days for Pro) to resolve any issues.
Fix Issues: If something isn't working as expected due to our setup, we will fix it at no additional cost.
Clear Communication: We will keep you informed throughout the setup process.

Exceptional Circumstances

In addition to the 7-day setup fee refund, we may consider refunds at our sole discretion in these situations:

Duplicate Charges: If you were accidentally charged twice for the same purchase, we will refund the duplicate charge.
Technical Impossibility: If we are unable to complete your setup due to technical limitations on our end (not due to issues with your accounts or login credentials).

Any exceptions are handled on a case-by-case basis. Please contact us with details if you believe your situation warrants an exception.

Chargebacks

We ask that you contact us before filing a chargeback or payment dispute. We are happy to work with you to resolve any concerns. Please reach out at support@clawdgo.com.

Filing a chargeback without first contacting us may result in collection actions and reporting to fraud prevention services.

Contact Us

If you have questions about this Refund Policy or need assistance, please contact us:

Email: support@clawdgo.com

We aim to respond to all inquiries within 24-48 hours.