Privacy Policy
Last updated: February 12, 2026
1. Introduction
ClawdGo ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI assistant setup service.
2. Information We Collect
2.1 Information You Provide
- Contact Information: Name, email address
- Payment Information: Processed securely by Stripe (we do not store card details). For recurring monthly subscriptions, Stripe stores your payment method on file to process ongoing charges
- Setup Information: Preferences and details needed to configure your AI assistant
2.2 Information Collected Automatically
- Usage Data: Pages visited, time spent on site, referral source
- Device Information: Browser type, operating system, IP address
3. How We Use Your Information
We use your information to:
- Process your purchase, set up your AI assistant, and process recurring subscription payments
- Communicate with you about your order and provide support
- Send setup instructions and login credentials
- Improve our Service and develop new features
- Comply with legal obligations
4. Data Sharing
We do not sell your personal information. We may share your data with:
- Payment Processors: Stripe processes setup fees and recurring monthly subscription payments on our behalf and has its own privacy policy
- Infrastructure Providers: To host and run your AI assistant on your behalf
- Legal Requirements: When required by law or to protect our rights
5. Your AI Assistant Data
Important: Once your AI assistant is set up, your data stays private. We do not have ongoing access to:
- Your conversations with your AI assistant
- Files or data processed by your AI assistant
- Your login credentials after initial setup
Your AI assistant data is kept separate from ClawdGo systems. You are responsible for the privacy and security of that data.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- HTTPS encryption for all data transmission
- Secure payment processing through Stripe
- Limited access to personal data on a need-to-know basis
- Regular security reviews
7. Data Retention
We retain your personal data for as long as necessary to:
- Provide support during your support period
- Comply with legal and accounting requirements
- Resolve disputes and enforce agreements
Transaction records are typically retained for 7 years for tax and legal purposes.
8. Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (subject to legal retention requirements)
- Portability: Request your data in a portable format
- Objection: Object to certain processing of your data
To exercise these rights, contact us at support@clawdgo.com
9. Cookies
Our website uses essential cookies for basic functionality. We do not use tracking or advertising cookies. By using our website, you consent to the use of essential cookies.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any third-party sites you visit.
11. Children's Privacy
Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
12. International Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
14. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@clawdgo.com